Services
Technology services for businesses.
We develop software, connect systems and manage technology infrastructure. Six areas of work with a single point of contact and a clear scope from the outset.
01 / 06
Custom software development
Desktop applications, business tools and solutions tailored to specific processes. We start from the way your team works and agree on the scope before development begins.
What we solve
Processes that depend on spreadsheets, programs that don’t fit the way you work, or tasks that are still done by hand.
How we help
We analyse the process with you, agree the scope and deliver a documented application that we can maintain and extend later.
Typical applications
- A desktop application to record and review day-to-day activity
- An internal tool that replaces shared spreadsheets
- Reports and dashboards built on the data you already produce
- Improvements to and maintenance of an existing application
02 / 06
IT infrastructure and systems
Networks, servers, virtualisation, storage and systems administration. We leave your technical foundations organised, documented and ready for everyday work.
What we solve
Computers and servers set up without a common approach, a network that keeps failing or a configuration nobody has documented.
How we help
We review what you already have, propose the changes needed, carry them out and leave the configuration in writing.
Typical applications
- Setting up and configuring servers and workstations
- Office network and Wi-Fi
- Server and service virtualisation
- Shared storage with per-user permissions
- Microsoft 365, email and storage
03 / 06
Systems integration
Connecting applications, databases and business platforms so that information reaches where it is needed without being typed in again.
What we solve
The same information is typed into several programs and the data doesn’t match from one system to another.
How we help
We identify which data needs to move, between which systems and in which format, and connect the programs with the method best suited to each case.
Typical applications
- Data exchange between your ERP and other applications
- Synchronising customers, items or orders
- Importing and exporting CSV or Excel files
- Data from several sources brought together in one database
04 / 06
Process automation
Fewer manual tasks, smoother information exchange and streamlined workflows. We review the process, its inputs and its exceptions before automating it.
What we solve
Hours spent copying data, preparing the same reports again and again or sending alerts that could go out on their own.
How we help
We automate step by step, starting with the most repetitive tasks, and make clear what each process does and how to check it.
Typical applications
- Automatic loading of data that is copied by hand today
- Recurring documents and reports generated automatically
- Email alerts and reminders
- Review and approval workflows
05 / 06
IT support and maintenance
Technical assistance, incident resolution and systems maintenance, with a single point of contact who knows your setup.
What we solve
Incidents that interrupt work, computers that are never updated and nobody to turn to.
How we help
We handle incidents, review your systems according to the service agreed and explain what was done each time.
Typical applications
- User support and access management
- Diagnosing and resolving incidents
- Preventive maintenance of computers and servers
- System and application updates
06 / 06
Security and business continuity
Backups, system protection and business continuity measures, scaled to the size and resources of each company.
What we solve
Backups that nobody checks, uncontrolled access and no plan to keep working if something fails.
How we help
We review which information is critical, set up suitable backups and permissions, and write down how to restore service.
Typical applications
- Regular backups and restore tests
- Access control and permissions
- Keeping computers and servers updated and protected
- Documented procedures to restore service after a failure
Our own software solutions
Alongside custom projects, we develop and maintain our own programs: HarkTech POS, HarkTech Control and HarkTech Tasks.
How we work
A clear process from start to finish.
Every project, large or small, follows the same four steps.
- 01
We analyse
Your needs and the systems you already use.
- 02
We design
The most suitable solution for your case, with a clear scope.
- 03
We implement
We develop, configure or integrate what was agreed.
- 04
We stay with you
Support and further development, depending on the service agreed.
Contact
Tell us about your project.
A task that keeps repeating, systems that don’t talk to each other or an idea you want to build. Write to us and we’ll work out together where to start.